Tag: problem solving

Questions part 6: Aftermath and beyond

There’s life after launch. Reassessing, maintaining and adjusting the website requires critical evaluation from time to time. I often tweak sites with questions like these. Part six of six.

5 minutes to read.

Questions part 5: Launch

Rather than the end of a project, launch is a milestone in a digital project’s lifetime. Part five of six.

5 minutes to read.

Questions part 4: Refining

Most digital projects I’ve worked on treat user testing as a last-minute event, if it occurs at all. If I’m lucky enough to have time for problem solving before launch, I ask these questions. Part four of six.

5 minutes to read.

Lessons from building word clouds

spinning W illustrationI’d never built a word cloud before. A collection of user-entered answers to weekly questions sounded like a maintenance headache if people used it, or a failure if they didn’t. The client set high expectations, but neither of us saw what was coming.

5 minutes to read.

Building a useful not-found search results page

The trouble with complex search tools is all the dead ends. When a client asked for a way to search their inventory, I went a step further: A search tool that doesn’t leave people guessing what might yield results.

10 minutes to read.

When iOS interprets data as phone numbers

I caught my test iPhone scanning web pages for phone numbers when it offered to add longitude to my address book. It happens after the HTTP transaction, so it’s completely automatic. But when iPhones get it wrong, how do you set things right?

5 minutes to read.

Browsers read resources as Asian characters

What would cause a browser to misread CSS and JavaScript? When a file says UTF-8, but means UTF-16, unexpected problems occur.

5 minutes to read.

Assistive text vs. IE7

What happens when Internet Explorer 7 encounters “hidden” text? The affect is different in most other browsers, but requires a less obvious design solution.

2 minutes to read.

Thoughts against the clean buzzword

Aside from a knee-jerk requirement, what is clean design? Here I rant about clean as the result of good design, not a bullet point in some RFP.

5 minutes to read.

Selectively changing paragraph margins

How do you apply HTML padding everywhere except where it’s in the way? With one of four CSS.

5 minutes to read.

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